Refund Policy

Effective Date: July 15, 2025

At NoSkip, we are committed to providing a transparent and fair refund policy. This policy outlines the conditions under which refunds may be processed for our digital wellness services.

1. Refund Eligibility

Since the NoSkip app provides digital wellness services and AI-based tools immediately upon signup, refunds are not generally applicable. However, a refund may be processed in the following cases:

Duplicate Payment

Duplicate payment or accidental double billing

Technical Failure

Technical failure preventing access to a pledge plan

Transaction Failures

Transaction failures not settled by Cashfree or payment provider

2. Ineligible Cases

Refunds will NOT be provided in the following cases:

Incomplete Pledges

If you fail to complete the habit pledge

Misuse or Misrepresentation

If you misuse or misrepresent your progress

Missed Deadlines

For rewards claims (upcoming feature of cash and gift vouchers) after missed pledge deadlines

3. Refund Process

To request a refund, email support@noskip.in within 7 days of the transaction with the following information:

1

Proof of Payment

Transaction receipt, screenshot, or payment confirmation

2

Account Information

Registered email address and/or phone number

3

Reason for Refund

Detailed explanation of why you are requesting a refund

Processing Time: Refunds will be processed within 7-14 business days via the original payment method, subject to verification.

Important Notes

Digital Service Nature

NoSkip provides digital wellness services that are delivered immediately upon purchase and signup.

Verification Required

All refund requests are subject to verification and may require additional documentation.

Response Time

We strive to respond to all refund requests within 2-3 business days of receiving your email.

Contact Us

For any questions about our refund policy or to request a refund, please contact our support team:

Email Support
Response within 2-3 business days

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